At RUGWALE, we strive to provide our customers with an exceptional shopping experience, ensuring that your order reaches you in a timely and secure manner. Our shipping policy is designed to offer clarity and convenience.

Processing Time:
All orders are processed within 1-7 business days. Once your order has been dispatched, you will receive an email with tracking information to monitor the status of your delivery.

Shipping Methods and Rates:
We offer standard shipping services to all locations. Shipping rates are calculated based on the weight of the product and delivery address. For bulk orders or special requests, feel free to contact our customer support team for customized shipping options.

Delivery Times:
Delivery times may vary depending on your location. Typically, orders within major cities are delivered within 5-7 business days, while rural areas may take up to 10 business days.

International Shipping:
We currently offer international shipping. Delivery times and rates for international orders will vary based on destination.

Order Tracking:
Once your order has shipped, you can track its progress using the tracking number provided. In case of any delivery issues, our customer support team is available to assist you.

Customer Support:
For any shipping-related queries, please contact our support team at info@rugswale.com, and we’ll be happy to assist you.